What clients say
In an email from the Director - Card Insights [Fortune 500 Global Company / Top Ten Bank in U.S.]:
"I like Chelle as a moderator :) "
"I like Chelle as a moderator :) "
In an email from the President reiterating what the client said during a final report presentation of findings: [end client is a large global pharmaceutical company]:
"Nice work yesterday, Chelle. [The client] was right, you made a tough subject easy to get through. Well done. "
"Nice work yesterday, Chelle. [The client] was right, you made a tough subject easy to get through. Well done. "
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"I had the privilege of partnering with Chelle Precht on a critical initiative to improve Medicare Advantage member experience—particularly among the under-65 population. Her work was transformational.
Through ethnographic research and in-depth interviews, Chelle captured the lived experiences of a traditionally underserved group with empathy, sensitivity, and precision. She didn’t just collect data--she told their stories. Her video montage and visual summary became the emotional and strategic centerpiece of our executive presentation, catalyzing action at the highest level. Thanks to her work, we launched a concierge program, implemented enterprise-wide training, and ultimately achieved a 5-star rating with parity in CAHPS scores across demographics. But beyond the numbers, her research elevated the voices of our members and helped shift the culture of our organization toward lasting empathy and inclusion. Chelle is one of those rare professionals who blends research acumen with human connection. I recommend her wholeheartedly for any role where deep insight and meaningful impact are the goal." |
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"I want to thank you directly for all of your work on this project - we are in a better place because of your individual contribution and please know that everyone on our team appreciates the work you put in."
Jason, Cleveland Guardians Click on the Guardians logo (left) to see the announcement about the team name change. Chelle was honored to assist with all the qualitative research with fans to determine what the new name and logo should be. She has conducted qualitative research for the team since 2021.
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"Thanks so much for today, Chelle. You are the best moderator
we have ever worked with! We appreciate all your help on this project."
we have ever worked with! We appreciate all your help on this project."
"Make sure to ask for Chelle... She has a good attitude, rolled with the punches like a champ and kept high energy throughout the project while managing all the details."
Keely, Insights, Financial Services Company (Top 15 in Fortune 100)
Keely, Insights, Financial Services Company (Top 15 in Fortune 100)
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"Thanks, Chelle... so much for your work on the focus groups leading up to and during the sessions this week! I heard from many of my colleagues tuning in via livestream how impressed they were with our moderator (you can say you were a “5-star moderator” 😉) – your knowledge of the business and ability to effectively facilitate the conversation with people who knew very little of the subject matter. I really appreciate your thoughtfulness and willingness to shift things on the fly between sessions. I know people are already buzzing about the insights we gained during the focus groups, and we’re all looking forward to your recap in the next couple of weeks! Thanks again!"
Melissa, Medical Mutual |
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"I hoped that you were also placing this study. You did such a great job with the [last] diary [project]!"
Anne, P&G Baby Care |
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"Chelle, we're planning for our next year's focus groups. You did such a great job again this year, management is expanding the role and want you to conduct groups at our partner meetings, the national convention as well as at the international forums. Thanks for another job well done!"
"We greatly appreciate all the great work you’ve done for Veeam over the past few years. Fantastic work! It will be a pleasure to continue working with you." Julie, Veeam |
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"Great report! The content is exactly what we need. I appreciate you highlighting and developing the largest barrier is gaining trial and we have to [specific recommendation from Chelle redacted for security] to overcome this."
Katie, Car Freshner |
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"I just wanted to send you a note to thank you for a job exceptionally well done. You rocked all six groups and everyone thinks you are remarkable, including me! [My boss] sent me a note Wednesday morning saying ‘really nice job on the groups.’ Everything else was flawless as well. You and your team did a great job."
Denise, Highlights |
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"Chelle, your service is outstanding. You and your staff are exceptional. You are so personable, honest and an all-around fantastic person to work with. You are a great listener, so helpful and always just a call/email away. Thanks again, Chelle and CRC!"
Molly, Ohio Nurses Association |
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"Thanks for everything yesterday - the facility was fabulous and you did a great job. Looking forward to the report."
Amanda, AdvancePierre Foods |
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"During one recent project, Chelle not only managed a difficult recruit (tight timing, needed to find kids in friend pairs who had used a specific niche product), she also helped us out by moderating the parent group so that we could understand both decisions makers POV's. I was thrilled with the results - Chelle did a great job gathering information and helping us ladder it with our kids’ findings in order to reach strong, actionable conclusions for the brand's strategic planning needs."
Amanda, Deskey |
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"For Chelle: we appreciate your thoughtful approach and look forward to partnering with you again in the future for AI work."
Chelle has conducted over ten projects with this brand, each project garnering similar praise. |
"I very much appreciated your support, partnership, and the outstanding work you did for us. I've started looking for that next adventure. And, I'm glad we connected as I will be recommending you where ever I land!"
John, Software Company
John, Software Company
"It was an absolute pleasure working with you on this project! We do want to pursue a quant. study but it looks like it will be on next year's budget....We will be in touch again in the future I'm sure!" [The quant. study was recommended by Chelle as a follow-up to qualitative findings.]
Monica, Abbott
Monica, Abbott
"THANK YOU! This is why I use you - so so much value add. You are worth every penny! Hope to work together real soon."
Melissa, Researcher
Melissa, Researcher
Brand Awards
Additional Experience
(Just to name a few / brag a little.....)
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